little things make a BIG difference...

we often heard about leadership skills...leading/managing change...coaching...presentation skills...but to me they are all damn hard to learn and do...and sometimes impractical too...in reality people just like to be comforted and praised...in fact little gestures like a small pat on the back can make a BIG difference...and that's what I felt this morning...my friend came and pat on my back...then showed his concern by asking how has things been going lately...and kinda let me know if you need any help etc...what a great relief and that changed my day to a more productive one...thank you my friend...