...patience

...my wife had an appointment with a specialist at the respiratory institute in KL last week...she has to consult the specialist every four months...and it was her third appointment scheduled at 2pm...we arrived the institute around 1.30pm...after the registration we wait to be called by the nurse...after one and half hour waiting, the nurse finally came to tell us that the specialist my wife had the appointment with had cancelled the appointment...sounds funny but she told us she was very busy preparing her slides presentation for tomorrow's meeting...we politely asked the nurse to call the specialist to ask for her mercy to free herself at least for half an hour...but negative...how about other specialists? we then asked...there are four specialists at the institute...but the nurse told us 2 were on leave and another was in a meeting...then how about our appointment?...why didn't you inform us earlier...we drove 500km from Sintok for the consultation...we were told to come today at 2pm...and today Tuesday 2pm-5pm was the time for consultation with patient...how come nobody was here...her second appointment with another specialist was also cancelled without prior notice but my wife was very lucky that time because there was another specialist for her to consult...my wife was not feeling well and frustrated but we had to drive back another 500km home...without seeing the irresponsible specialist...