Success

I read this interesting quote in Going Places, a monthly magazine published by Malaysia Airlines, on my flight to Istanbul...it is about success from Michael Jordan, one of the basketball legends...he said..."I have taken more than 9000 shots in my career. I have lost almost 300 games. Twenty six times I have been trusted to take the game winning shot and missed. I have failed over and over again in my life, and that is why I succeed"...even Michael Jordan said success never comes easy...it requires lot of sacrifices and guts to try things and take defeats and failures as valuable learning process...so instead of finding faults, probably it is better to see the positive side of it...failure as a learning process...a good reminder for all including myself...cheers
Sent from my Blackberry

...Innovation

...read HBR blog about why big companies can't innovate...big corporation's success is measured by its profit and dividend it pays to the shareholders...start-up company's success, on the other hand, is gauged by how well it identifies a problem in the market...venture capitalist will fund the start-ups if they think entrepreneurs have identified a big problem with an interesting solution ...if the solution matches well with the problem, it'll see growth in revenues and ultimately profitability...if fails, it will continue to innovate and search for better solution...or identifies a new problem and its matching solution...however, when corporation reaches maturity, the measure of success is very different...it's profit...and more profit...without acknowledging the limits of the organization...it focuses on different issues...efficiencies, leveraging existing assests and distribution channels, and listen to their (often) best customers...as the structure of big corporations are becoming more complex, more procedures, rules and regulations are established for standardization...with multiple layers of decision making processes...it requires more efforts to achieve efficienc....the types and scale of innovation is given less priority... ...while achieving efficiencies is important but it should not be done not at the expense of innovation… no wonder some entrepreneurs would prefer to let go (sell) of their businesses when they reach a certain level...a level where there is less room for innovation…and then use their innovative thinking to start a new business...and the cycle goes on and on...lessons learned...when companies grow bigger and becoming more complex...centralization may not be the best option...top management needs to recognize the limits of their organization in making profit...to inculcate the innovation culture, top management should allow and empower certain groups to function with different goals and operational metrics...ok that's about company...let's now think how innovation works in an academic institution or business school in particular...let's have a look at the world top 100 b-schools...what make them top b-schools, how do they differ from the average b-schools...what are their characteristics...are they big or small...are they a comprehensive or a very focused school...how some schools get into the list in a short period of time (less than 10 years)...take SP Jain School of Global Management and Indian School of Business as examples...they are small and very focused…then look at Sasin, a model different from SP Jain or ISB…while remains under the umbrella of Chulalongkorn University…it is given a high degree of autonomy which enables it to innovate and do things differently…HBS is the same…while there are no definite answers to the questions...but if getting into the world rank matters most to your institution...then acknowledging various models of successful b-schools is crucial...

Sent from my Blackberry

...new year new hope new challenge

...2012 gonna leave us soon...yet there are many whys we still long for answers...some of the burning questions we simply can't understand and find answers no matter how hard we try...but that is life...so instead of wasting time trying to change things we can't even understand...sometimes it is better to simply forget and move forward...we can't change the world anyway...but as an individual we can start with our innerself...have we done enough as a human being and a servant to the Almighty...the journey we have been through...the good, the bad and the ugly...all are valuable lessons...look forward to 2013...another year another hope another challenge...to continue to dream the impossible and to believe the unbelievable...in our quest to be a better human being and a better servant to the God Almighty...the Most Gracious and the Most Merciful...remember someone saying this (sorry i don't remember the name as age often fails my memory now), 'in the end, it's not going to matter how many breaths you took, but how many moments took your breath away'...nite guys
Sent from my Blackberry

...reflections

...sometimes I wonder why we're so busy...look around us...our friends/colleagues, our bosses, our subordinates...they're all stressed, pity us all...everything seems to be very urgent...like there is no tomorrow...right from the top to the lowest level...it's all about KPI KPI KPI...outcome outcome outcome...then the 'why' question...why we do not achieve this...why we do not achieve that...how about 'how', 'what', 'when', 'where' and the 'other side of why'...because of the underachievement, rather than having a 'sincere' debate about the 'real' issue, management quickly pushed the panic button and started to find the 'quick wins' bla bla bla...those with big money will hire consultant, often from outside, and paid hefty amount of consulting fees to a team that do not even understand the local issues...rather than making full use of their expertise, our local team simply listened and swallowed all the recommendations without trying to challenge and adapt to the local environment...that is one extreme, the other extreme is the local team would simply add the new rules to the existing ones...so we then end up with more rules and procedures without questioning or realizing that they may not related to the 'real' issues...simple things are becoming more complicated...it is like a football game played using a combination of football, hockey and rugby rules...but everyone was told they are very important procedures, hence need to be adopted and implemented quickly...failure to comply with the new procedures would jeopardise your institution...comes the threat...to make things worst, teams at the institutional level also simply take note of the newly established procedures and 'threat'...panic panic panic everyone is panic now...being a 'good' worker we should follow the new rules and procedures...failure to do so would jeopardise our institution...comes the threat and also the blaming game...that manager/HOD are not committed/serious...we will report that to the top management bla bla bla...no one dare to challenge it...it is not in our culture to challenge and say NO...not even at the management level...'periuk nasi mau jaga maaa'...if we're given a KPI then we should strive for it...why waste time questioning whether it is the right KPI or whether it is the right procedure...when we're young we're told not to challenge and speak up our mind...it's simply rude ain't it...so the cycle goes on and on and on...problem, panick, new rules, new procedures, very urgent, new threat, new game but things remain almost the same...if there's improvement it's not worth the effort and threat...so what's wrong...I don't know honestly but I guess all we need is to take a break, pause and reflect...ask ourselves are we doing the right things...and are we doing the things right...have we set the right KPI/Target...does it align with our vision/mission...is it about outputs/outcomes or is it about processes or is it about inputs...how about classifying our KPIs to high, moderate, low or non value added...so we can prioritize things...is our fundamental/foundation is right/solid...I don't believe in quick wins...without a solid foundation and right fundamental...we simply cannot win...I like this quote...'the shame is not to fail but to not challenge and try it'...let us ponder what it means...that's my 2 cents...I might be wrong...but how about yours...cheers
Sent from my Blackberry

...bad day, bad mood

...had 3 important meetings at 3 different places yesterday...the first was at Putrajaya which ended around 1.30pm...happy with the meeting as I was able to speak up my mind and concerns...I guess I was right on my arguments as I get supports from majoirty of the members...my concern was simple, first please do the right things, and second please do the things right...whatever the decision is, it shouldn't be made to please anyone especially the politician...not in education...period...then rushed to KL for a meeting with secretary general PPIBM at 2.30pm...very good meeting, we discussed about everything especially issues concerning bumiputera entrepreneurs...about innovation and taking opportunities...glad that PPIBM agreed to collaborate for a training project...then took a taxi to KL Sentral for another meeting with CFO SHIREE at 4.30pm...SHIREE is an agency that coordinates projects via NGOs to eradicate extreme poverty in Bangladesh...we share the same passion, hence very good intellectual discussions...learned a lot from a very experienced social worker...truly respect his passions in helping the poors...took KLIA express at 6.30pm...fell asleep all the way to the airport...arrived home at 10pm...simply exhausted...flight delayed the night before, arrived hotel around 1am, fall asleep around 2am to wake up at 6.30am...that was yesterday...woke up early today ready for another 3 meetings and 2 appointments with students...the first morning meeting started 30 minutes late...rushed back to office after the meeting to chair a meeting with admin staff at 12pm to find nobody was there...where's everyone? Ohhh we thought you gonna be late bla bla bla then wasted 30 minutes waiting for everyone to be presence...no sense of guilty...it was a quick meeting I'm in no mood just said what I wanna say...was invited for lunch at 1.30pm to celebrate a student who just completed his DBA...gave a short speech congratulating him bla bla bla...then have a quick zohor prayer before rushing for another meeting at 2.30pm...2 deputies, 4 coordinators, 5 officers and 2 supporting staffs are supposed to be there plus 2 invited members...only 1/3 were there...where's everyone? This fella is on leave, that fella said she will come a bit late, the other fella said he's on the way, another fella said he has something to settle first, another cannot be traced bla bla bla...waited for 15 minutes, picked up my file and left...I have another appointment at 4pm which I then cancelled...feeling sick...this is no joke man...what's the point of fixing a meeting if members do not respect it...almost always late...it has not just become a norm but a thick culture now...no feeling of guilt whatsoever...yes everyone is busy with so many things...no doubt about it...but a meeting is fixed at a certain date & time for a reason...if one cannot make it please inform...secretariat should play its role too in ensuring that everyone is informed and ready for the meeting....we can postpone the meeting if we do not have enough quorum...so nobody waste their valuable time...just take an airline for example...if one flight delay, not only the connecting but the whole flight chains of the day will also delay...this is fundamental...if the fundamental is not right how can we move forward...very frustrating...how can we inculcate the value @ spirit of serving something larger than oneself?...gotta go guys...still in no mood...
Sent from my Blackberry